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Password reset self-service capabilities
In this section, we configure the password reset capabilities of Azure AD to reduce support costs and 24/7 availability. We use no restrictions on the service and we require just one verification option to reset the password:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/b544f817-7ef2-4eba-8fda-f234fbb6e944.png?sign=1739285030-zPOcDnzzQpdV5wQEVoDABPfYVjXU1eqr-0-352e239b85a0975688050776264b7067)
Password reset - Properties dialog to select the activation options
To verify the reset, we use several methods:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/d08719a8-667b-48dd-a6aa-82e3420ed80d.png?sign=1739285030-zZsp9TJv0F5Dxturtf8goaeqJT0Htpa9-0-51783ab80e8fa4cce5a3edd4b8c1df3c)
Password reset - authentication options
The next option we activate forces the user to register:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/48184f13-684d-4c4a-b7d7-8b9985287653.png?sign=1739285030-HrhhsNBkVk4YR15e5IkvsQazGk2GiNlX-0-8333c52a9454ad4b89c93ec90acb5e2d)
Password reset - Registration requirement and confirming choices
Next, we configure the related notifications.