Downloading the Siebel installation archives

We have discussed the preliminary steps for the installation of a Siebel CRM demonstration system. Now, it is time to download the Siebel installation files from the Oracle E-Delivery website (http://edelivery.oracle.com).

When we first use Oracle E-Delivery, we must register with our full name, company name, E-mail address, and country information. A new registration is processed by Oracle in typically a day.

Also, we must ensure that we read and agree to the licensing information. Software downloaded from Oracle E-Delivery must either be licensed or is made available for a limited 30 day trial period.

Once we have successfully filled in the Export Validation Form, we enter the search screen of Oracle E-Delivery. The following screenshot shows the search results for the Siebel CRM product pack on the Microsoft Windows (32-bit) platform:

We can also use the License List link in the instructions section to conduct a search for the correct product and the associated product pack.

To download the base Siebel CRM software needed for a demonstration system, click on the link for Siebel Business Applications (with Translations) Media Pack. There are several links for different versions of Siebel.

Tip

Siebel CRM is made available in two flavors. The Siebel Enterprise Applications (SEA) is a smaller subset of the Siebel Industry Applications (SIA). The Siebel Enterprise Applications are also widely known as "horizontal" applications that provide functionality across different industries, whereas the Siebel Industry Applications provide industry-specific applications such as Siebel Automotive.

The download link including the acronym SEA takes you to the installers for the horizontal Siebel applications.

Oracle has announced it will discontinue the delivery of two separate flavors in favor of the Siebel Industry Applications.

When we reach the download page for the selected media pack, we should ensure that we download only the bits and pieces that we need. This might prove a little difficult for people who have never done this before and the risk of downloading unneeded language packs or software and therefore clogging our disk drives is high. Oracle provides a Readme file that lists the contents of each download archive file.

We can follow this "shopping list" to download what we need for our first Siebel CRM demonstration installation:

• All parts of the Siebel Business Applications English language pack
• All parts of the Siebel Business Applications Base Applications
• All parts of the Siebel Business Applications Siebel Client
• All parts of the Siebel Business Applications Siebel Tools
• The Siebel Business Applications ImageCreator Files