更新时间：2021-08-03 15:31:31
封面
书名页
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
Chapter 1. Introducing the Siebel Web Architecture
The Siebel web architecture
The Siebel database
The Siebel File System
The Siebel Enterprise Server
The Siebel Gateway Name Server
The Siebel Server
The web server
The Siebel Web Server Extension
The browser and the Siebel user interface
Summary
Chapter 2. Planning and Preparing the Installation
Planning the Siebel CRM installation
Sample planning document
More planning information
Understanding hardware and software prerequisites
Sizing the Siebel deployment
Preparing the Siebel database
Creating the service owner account
Creating the Siebel File System root folder
Downloading the Siebel installation archives
Using a download management tool
Running the Siebel Image Creator
Obtaining the license key
Chapter 3. Installing Siebel CRM Server Software on Microsoft Windows
About the Siebel server installer
Installation using GUI mode
Installation using console mode
Installing the Siebel Gateway Name Server
Installing the Siebel Server
Verifying successful Siebel Server installation
Installing the Siebel Database Server Utilities
About the Sample Database support module
Verifying the successful installation of the Siebel Database Server Utilities
Installing support files for the Siebel EAI Connectors
Installing the Siebel Web Server Extension
Checking the system configuration with the Siebel Environment Verification Tool (EVT)
Applying patches for Siebel server software
Chapter 4. Configuring Siebel Server Software on Microsoft Windows
About the Siebel Software Configuration Wizard
Configuring the Siebel Gateway Name Server
Verifying the successful Siebel Gateway Name Server configuration
Configuring the Siebel Enterprise
About the Siebel Enterprise name
About additional tasks for configuring the Enterprise
Verifying the successful Enterprise configuration
Configuring the Siebel Web Server Extension logical profile
About SWSE parameters
Verifying the successful SWSE logical profile creation
Installing the Siebel Database schema and seed data
Preparing and executing the grantusr.sql file
About the Siebel Upgrade Wizard and the Log Parser
Steps of the Install Siebel Database task
Verifying the successful Siebel database installation
Restarting the Siebel Upgrade Wizard in the case of errors
Configuring the Siebel Server
Verifying the successful Siebel Server configuration
Configuring the Siebel Web Server Extension
Verifying the successful Siebel Enterprise server installation
Starting the Windows services
Logging on as the Siebel Administrator for the first time
Finalizing the Siebel Server installation
Setting the System Service owner account
Copying the Siebel File System Seed files
Creating administrative Siebel user accounts
Applying additional license keys
Synchronizing server components
Installing and configuring Siebel server software in unattended mode
Creating an .ini file for unattended Siebel server installation
Creating a response file for the Siebel Configuration Wizard
Modifying the .ini file to launch the configuration automatically
Executing the installer in unattended mode
Chapter 5. Installing and Configuring Siebel CRM Server Software on Linux
Verifying the Siebel Server installation
Using the Siebel Software Configuration Wizard on Linux or UNIX
Preparing to run the Software Configuration Wizard
