Oracle Siebel CRM 8 Installation and Management
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Obtaining the license key

Siebel CRM application functionality is licensed by Oracle on a per-module basis. If a customer does not need, for example, the Siebel Marketing functionality, then he does not have to pay for it.

The interesting part, however, is that when we install Siebel CRM, we install the so-called Siebel Repository, the metadata store holding all pre-built application configurations. This repository is the same for all customers. What customers get when they purchase a Siebel CRM license for the modules they have chosen is the Siebel license key.

Plainly, the license key is a set of numbers that control the availability of the Siebel CRM functionality to the end users. Siebel functionality is accessed by means of Siebel Views, which are simply filtered away if the respective license key is not present in the Siebel database.

For an initial demonstration installation of Siebel CRM, it is therefore important to download the correct license key from the Oracle website. For evaluation purposes, we can download a set of license keys that expire after a certain period.

The URL where Oracle makes the license keys for all applications available is http://licensecodes.oracle.com.

On that website, we navigate to the Siebel section and locate the link for the all-inclusive license keys. We find the correct "flavor" of Siebel CRM and copy all lines of the respective license code to our clipboard. It is a good practice to paste the license code in a text file and store it in a safe place.

The license key will be needed during installation of the Siebel database.

Note

You can use the checklist below to verify whether you have completed all steps in the "Follow Me" boxes.

  • Provisioned a Microsoft Windows based operating system (including Internet Information Services) on appropriate hardware
  • Installed an Oracle 10g or 11g database server
  • Created two tablespaces
  • Created a system owner account with correct privileges
  • Created and shared a file system root folder
  • Downloaded the Siebel installation archives
  • Created the Siebel installation images
  • Downloaded and stored the correct Siebel license key